Dr David Matthews: When Customers Become a Source of Workplace Discrimination

New Australian research suggests customers, not just colleagues or managers, can shape whether LGBTQIA+ employees feel safe being themselves at work. Dr David Matthews discusses the hidden impact of customer prejudice, why many workers still censor themselves, and what employers can do to create genuinely inclusive workplaces.

Guest: Dr David Matthews, Lecturer in the School of Marketing, College of Business and Law, Adelaide University

Presenter: Warren Andrew

The post Dr David Matthews: When Customers Become a Source of Workplace Discrimination appeared first on JOY Drive.